Privacy Policy

This Privacy Policy outlines how CARTISTIQ collects, uses, and protects your personal information when you interact with our website or services. By using our services, you agree to the practices described in this policy.

1. Information Collection

We collect personal information in several ways depending on how you interact with our website. This may include:

Information You Provide Directly:
Details such as your name, email address, phone number, shipping and billing addresses, order information, account credentials, and messages to customer support.

Automatically Collected Information:
Data collected through cookies and similar technologies, such as IP address, device type, browser details, and browsing activity.

Third-Party Sources:
Information from trusted partners and service providers (like Shopify) who help us process payments, fulfill orders, and support our operations.

2. Use of Personal Information

Your data may be used for:

• Order Fulfillment: To process purchases, manage your account, arrange shipping, and keep you informed.

• Marketing & Promotions: To send you updates, promotions, and personalized offers.

• Security & Fraud Prevention: To help detect and prevent fraud and ensure your account remains secure.

• Service Improvements: To better understand user behavior and enhance your overall shopping experience.

3. Cookies

We use cookies to enhance site performance, track usage, and offer a tailored experience. You can manage cookie preferences in your browser settings. Disabling cookies may impact your access to certain features.

4. Sharing of Information

We may share your data under specific conditions, such as:

• With Service Providers: Payment gateways, shipping partners, IT support, and analytics providers.

• With Business Partners: For collaborative marketing efforts.

• Legal Obligations: To comply with applicable laws, legal processes, or lawful government requests.

• In Business Transfers: During mergers, acquisitions, or sale of assets.

5. Your Rights

Depending on your location, you may have rights including:

• Access to your personal information

• Correction of inaccurate details

• Deletion of your data

• Data portability

• Restriction of data processing

• Withdrawal of previously given consent

To exercise these rights, please reach out using the contact information below.

6. International Data Transfers

Your information may be processed in countries outside your own, where data protection laws may differ. We ensure necessary safeguards, such as Standard Contractual Clauses, are in place for such transfers.

7. Data Security

We take appropriate technical and organizational measures to safeguard your personal information. However, no online system can be completely secure, and we advise caution when sharing sensitive data.

8. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, contact us:

Email: cartistiq@gmail.com
Phone: 0347 0284491